Retiree Association Members Come to Visit

April 30th, 2009

We had a group of retirees stay at the Naugas last week. They had all retired from the same large corporation, were now living on pensions and 401K money and were having fun. Their trip was arranged by their retiree association, and we gave them a pretty good nightly rate.

I got to chat with the president of the retiree association about his “job.” He said he volunteers his time for the job, and likes it because it keeps him busy and actively engaged. He said he had decided to become active in the retiree association even before he retired, when he was just thinking about retiring.

I asked him what it was like to lead a retired staff association. He said that leadership of a retiree association was a lot different than leading a business, because all his staff – vice president, secretary, treasurer, sargeant at arms, travel director, discussion group director, wellness chair – were all volunteers. He could not order them around, like he could paid staff.

In addition, the members of the retiree association had more absences due to health issues, many were lonely widows or widowers, financial difficulties, and some had “memory problems” (in many cases, a code word for Alzheimers disease). These all made retiree association management more challenging than corporate management.

He said he had located a resource for retiree association leaders, an internet mailing list named RetireeAssociations where they could discuss their mutual problems and find common solutions.

Our discussion helped me understand better some of the things that go on here at the Naugas…although we will never be large enough to have our own association of retired staff.

Advertise the Naugas Inn?

April 16th, 2009

It’s no secret that the decline in tourism has put a crimp in the hotel / resort industry. (To say that we at the Naugas Inn are part of an “industry” is quite a stretch, but we’ll go with it.)

I was interested to run across a blog posting of how other businesses are dealing with the economic situation, and in some cases thriving rather than surviving.

I wonder about Story 8 on that page, teaching people how to set up their own travel agencies. Maybe we need to market the Naugas to travel agents.

I think I’ll go for a walk in the woods and think it over.

No Mix Toilets, Not Yet at the Naugas Inn

April 11th, 2009

The other day we had a water-conservation sustainability expert at the Naugas. He came down to the check-in desk to thank us for having aerators on the lavatories and low-flow toilets in the rooms. He said that we should investigate high efficiency toilets, which are very low flow toilets that are guaranteed to flush effectively.

He also brought up the idea of no-mix toilets and waterless urinals. He said no mix toilets are porcelain commodes that separate the urine and solids, so they can be recycled differently. He said these were developed in Sweden.

He said that waterless urinals have a special trap that uses oil, so no water at all is needed for flushing.

I told him that we and our guests support protecting the environment, but I don’t think we and they are up for quite that much sustainability.

He said he will soon have an article about the profession of facility management, including physical plant management and maintenance, in a plant-maintenance magazine and that we should watch for it.

Inadequate Laptop Problem Response by Dell, HP

April 9th, 2009

I came across this information today about how three computer manufacturers handled a design problem. While it doesn’t directly affect anything we do here at the Naugas, it seems worthwhile to send it out to the folks who have nothing better to do than read our blog.

According to WindowsSecrets.com, tens of thousands of people have purchased notebooks with defective Nvidia chips. The chips overheated, which damaged the motherboards. Apple offered to repair or replace the motherboards, but HP and Dell did not.

From the site:

“What’s particularly scandalous, though, is how HP and Dell first handled the deluge of complaints from customers with notebooks that failed after their warranties expired. The companies either charged the customers (victims?) for repairs or refused service because the systems were past the warranty period.

“Even worse, HP and Dell continued to sell notebooks with the same Nvidia chip long after the companies were aware of the problem. (Ultimately, Nvidia released a new version of the GPU that didn’t cause overheating.)

“Unlike Dell and HP, Apple quickly acknowledged the presence of the defective Nvidia chip in some MacBook Pro notebooks and offered repairs or replacements to its customers.”

When the pressure on HP and Dell got too strong to resist, what did they do? Did they issue a recall? Did they offer to replace the defective motherboards? Nope, nope, they simply sent out a BIOS upgrade which caused the fan to run continuously, in order to cool off the Nvidia chip a little better. This served to extend the time before motherboard failure, while increasing the noise level and using up battery power.

You can read the full story, which has tips on how to get satisfaction to protect your investment, at the WindowsSecrets website.

Health Screening Companies v. Your Privacy

March 26th, 2009

I learned something from a guest today about privacy. He said that when those health-screening companies come to town, you don’t have to tell them everything they ask.

He was talking about LifeLine Screening and the other traveling shows that set up shop for a day in churches, then do screening for stroke, aneurysm, bone-density, cholesterol and the like.

He said they always ask for your health history and medicines you are taking, but you do not need to tell them. They are not your doctor, they don’t need to know that stuff. He said you just ask the clerk what is the minimum part of the form you can fill out, and she will tell you…no problemo!

He said they also have a HIPPA disclosure form. If you agree to it, they will give all your information and test results to some company who is free to pass it on to who-knows-who-else. He said that it’s perfectly OK to write “DECLINED” on the form, instead of a signature…the clerk really doesn’t care.

He even left his email address off the form…said that was there so they could spam you, not for your benefit.

It was an interesting discussion. Maybe we can sell his name and credit card number to an identity thief…NOT!

Invasion of the Tweeters

March 23rd, 2009

We’ve been invaded by Twitter-heads! We had a guest get all huffy last night because his in-room internet wasn’t working as well as he wanted. We had to move him to a room closer to the office, where our router is, so he would get a stronger signal.

I asked him what was so important on the internet, and he said he wanted to “tweet” to his friends.

Then, unrelated, a lady said she didn’t like her room because she couldn’t find a plug (outlet) close to the bed. Why is that important? Because, she explained, she likes to tweet until she falls asleep.

We’ve got some beautiful woods and meadows here, but will all our guests soon by lying in their beds tweeting all the time?

Creating pdf Files with Panasonic KX-MB272 Multifunction Machine

March 17th, 2009

Here at the Naugas Inn & Resort we have a Panasonic KX-MB271 printer / scanner / copier. Until today, nobody could figure out how to have it scan several pages and turn them into one PDF file. (Keywords: how to join jpgs into a multi-page pdf, how to concatenate jpegs into pdf, how to create a multi-page pdf file).

Today we figured it out:
1. Put papers into scanner tray. Do not press any buttons on Panasonic device, ever.
2. Launch Multi-Function Station application on the computer.
3. In the application, click the little folder icon to the right of Scan. That will open the destination folder.
4. Click Scan in the application.
5. Click email in the application. (weird, huh?)
6. The machine will begin scanning all the pages. Shortly after it finishes, you will see your multi-page pdf in the destination folder.
7. Close / discard the email message that was created.
8. Drag your pdf to wherever it is needed.

You will not find this in the Help file or the manual. We spent so much time figuring this out, I hope that somebody finds it helpful. The same trick probably works on the KX-MB771, which has fax capabilities.

Another Septic Tank Problem

March 15th, 2009

This last week we had another septic tank problem at the Naugas. Maybe it was due to all the rain. It sure made things difficult.

As soon as we noticed the drains backing up and the septic tank smell, we went out to investigate. I looked into the cleanout ahead of the septic tank and saw that the sewage level was rising, so we knew the leachfield was not working right. I looked on the septic tank pumpout website to get some advice on how to fix the drainage problem.

In the meantime, we had the guests to worry about. I called American Septic Tank to get their septic tank pumper truck out, and rented porta-potties on the web to keep the guests satisfied.

Within a couple of hours the septic tank was pumped, so we did not need the portable toilets after all.

We were helped by the water conservation measures that we did after the last septic stopup, when we put in lo-flow showerheads, aerators and high efficiency toilets. These meant that out guests put less water down the drain, so the leach field didn’t actually get waterlogged.

Biotech / Biomed Conference in Texas

February 18th, 2009

We had a guest from Texas visit last night. He said he worked for a venture capital firm. After he checked out this morning we found a thumb drive he had left in his room. The following notes from a biotechnology / bioscience conference were on it. They do not look secret, so maybe if I post them here he will see them:

Feb. 17, 2009
Omni Hotel, Austin, TX

Texas Life Science Bioscience Conference
Attendance about 130
============================

1:30 kickoff speech, intro by David Hargrave, Chmn, Texas Healthcare & Bioscience Institute
Dr. David Rosen, Pfizer Inc.

Drug approval has changed. Before researching a new medicine, pharmaceutical companies now must make certain customer will pay for the meds. In 2007, Pfizer had 400 projects in discovery research, more than 152 molecule entities in pipeline. Now, they are reducing this span to concentrate on diabetes and endocrinology. Other medical research is just too costly and risky.

Challenges facing big pharma:
– Screen millions of compounds, spend $1B, yet after 12-15 yr. get only 1 or 2 marketable products.
– In 1960s had 10 yr of exclusivity (time to market a drug before patent runs out and makers of generics grab the market), by 1999 it was 4 months.
– Only 2 of 10 meds that reach market make a reasonable return on investment.
– Consider Lipitor, which is now nearing end of its exclusive life. Your parents paid for the previous generation of meds that created profit that paid for the discovery of Lipitor. When you buy Lipitor, you are subsidizing 3rd world buyers who pay much lower prices.

R&D of the pharmaceutical industry is increasing, now over $55B per year.

Diseases still to conquer: cancer, alzh, heart, diabetes, SARS, TB, West Nile, obesity, malaria.

To develop a new med takes a generation.

There is no guarantee of new meds. Vaccine makers went out of business due to drop in vaccine prices & legal problems (lawsuits). Recently Congress approved funding to bring them back.

We are heading down that same path in pharma industry. If we don’t save Big Pharma, our kids generation will have no new medicines.

Industry may move to China, S. Korea, Viet Nam, India. Their labor costs are 1/10 of US costs.

How to get Pfizer interested in a med you’ve discovered: 95% of good ideas come to Pfizer through someone befriending its scientist(s).

Pfizer also has molecules under development that they would like to partner with other cojmpanies to develop.

==========================

2:00 Panel Discussion
Bill Hammond, moderator
===
Patrick Kelly, Biotech Industry Organization
Now is worst financial challenge in over 15 years.
Current entrepreneur model is to find a drug and sell it to big Pharma, not develop it yourself.
Forty states face budget shortfalls, will impact Big Pharma
Bio sciences pays avg $70K salary, compared to $40K for avg employment.
Between 2002-07, 80,000 BioSci patents were awarded in US
BP (Big Pharma) needs govt funding.
TX has incubators, VCs (Venture Capitalists)
Need patience and long-term perspective
TX is targeted by BP for more Biotech.
BP needs help from Feds to weather financial climate
Rx costs are only 10% of healthcare costs, and 60% of that is generics

===
Lori Reilly, Pharma Research & Mfgrs of America
SCHIP signed, President supports healthcare
Daschle’s withdrawal has slowed healthcare reform
Kansas Gov Sebelis likely to be HHS leader
All Americans should have access to quality healthcare
Need to reduce obesity, need to coordinate care, expand evidence-based medicine (but not just on cost)

===
Katie Strong, US Chamber of Commerce
Want healthcare for all Americans, but want private options for insurance

=====================

3:15 PM
Keynote #2: Richard Seline, Founder of New Economy Strategies
Prelim data on Texas & bioscience:
United Arab Emirates, China and Texas are “off the charts” for bioscience
Some medical device work is going to China
TX is big on research and testing, evaluation and clinical trials
TX gets lots of NIH funding
Baylor College of Med gets more Fed funds than any other TX institution, followed by several UT institutions (Dallas, MD Anderson, Galveston, San Antonio, HSC Houston, UT Austin)
Houston created 2000 patents, DFW 1400, Austin 500, San Antonio 470, College Station 165 over an (unclear) time period
============================

Biotech’s Future in TX
TX is a global competitor in BioSci…3 big reasons.
Sante Ventures is a TX VC that is moving 2 biotech companies to TX
TX Emerging Tech Fund has invested in 95 companies in 3 yr, 40 are life science co’s
Need to “get science to bedside.”

What else TX needs to do to improve:
Physical plant (facilities) and talent in Texas is very good, world class.
Need to tell people about our assets, we are still in flyover country.
Our competition (other states) are advertising better.
TX only gets 10% of capital invested in CA.
We are missing execs and entrepreneurs.
Nobody in TX knows how to manufacture protein, nobody knows about regulatory affairs.
It’s getting easier to keep investors in TX, 10 yr ago was “impossible.”
We do excellent research in TX, but don’t have infrastructure to translate research to market.
We need to find the problems then solve them, not find solutions that may not relate to any problem.
Other states w/ bad economies (e.g., California) may start exporting talent to TX.
Innovation continues in good and bad economic times.
VCs need to back winners, to train managers.
Problem: People don’t want to come here to work because, if the company fails, there is no other “backup” employer for them to work at…but, it’s getting better as more companies move here.
Problem: Univ researchers are not oriented to patenting / registering their inventions and making money.
Also, university technology transfer offices are not funded well, they get a percentage of what they license, but have a hard time getting started.
UT System is bringing all its research findings together and marketing the package to the world…very smart!
At this time it’s very hard to get early-stage money, but Emerging Technology Fund of TX has it and is giving it out…that is drawing companies to TX.
TX needs more angel (VC) funding, the TX angels understand oil and gas but don’t know how to invest in technology.
Rio Grand Valley just started their first VC fund.
TX needs large life sciences companies to “pull in” other companies.

===================================

4:40 PM Gov Rick Perry spoke:
Is Animal Science major from TAMU
TX is only big state with budget in the black
Wants all of us to encourage legislators to fund the Emerging Tech Fund
============================================================

The Geek from Char-Lanta

February 14th, 2009

We had a real smart fellow, “Mr. Geek,” stay with us recently. He was geek smart, but not socially smart. He could tell you anything about computers and programming and software, but he just wasn’t quite there when it came to social interaction.

When someone at the bar asked him where he was from, he proudly said “Char-Lanta.” Well, the guy doing the asking didn’t know where that was, and Mr. Geek told him he was dumb for not knowing about the Raleigh-Durham / Charlotte / Atlanta mega-region corridor.

Fortunately, this did not lead to any fighting…but it could have. We all breathed a sigh of relief when Mr. Geek left the next morning.